Using ClusterCATS
Configuring Clusters

Administrator e-mail options

The ClusterCATS administration e-mail support feature reports vital statistics about your cluster to designated e-mail accounts in your organization. You can set up the following types of administration e-mail options:

• Report e-mail - lets you know each day how your server clusters are functioning. Daily e-mail reports include the following information:
  • Cluster name and each server's name and IP address in the cluster
  • Files - number of files in the web server's root directory
  • Disk space - amount of disk space used and remaining on the system drive that contains the web server's root directory
  • Log files - size and location of the log files
• Support e-mail - sends an automatic e-mail nightly to Macromedia's Technical Support team that contains basic configuration information about your cluster. This information enables Macromedia to provide optimal support by understanding your environment when you call a Technical Support representative. Support e-mail contains the following information:
  • Cluster name and the number of servers the cluster contains
  • Statistics for each server, including failover, redirection, and database statistics

    You can also have one or more people of your choice receive copies of this periodic e-mail.

This section describes the following:

• "Configuring administration e-mail options on Windows"
• "Configuring administration e-mail options on UNIX"

Configuring administration e-mail options on Windows

To configure administration e-mail options:

1. In ClusterCATS Explorer, select a cluster.
2. Select Configure > Support or right-click a cluster and select Configure > Support.

   The Support dialog box appears:

   

3. Edit the e-mail support options as described in the following table:

   Field	Description
   SMTP gateway	Enter the name of the server through which outgoing e-mail is sent.
   Support e-mail	Enter the e-mail address of a person in your organization to receive a copy of the nightly technical support e-mail. If more than one person should receive the e-mail, separate the addresses with commas. You do not have to enter a Macromedia Technical Support address.
   Report e-mail	Enter the e-mail address of a person in your organization to receive daily reports about your clusters. If more than one person is to receive the e-mail, separate the addresses with commas.

4. Click OK to enable the ClusterCATS Report and Support e-mail options.

Configuring administration e-mail options on UNIX

To configure administration e-mail options:

1. In ClusterCATS Web Explorer, click the Show Cluster link.

   The Show Cluster page appears.

2. Enter the fully qualified host name of a server for which you want to configure administrator e-mail support in the Web Server Name field.
3. Click OK.

   The Cluster Member List page appears.

4. Click the Support link.

   The Cluster Support page appears:

   

5. Edit the e-mail support fields as described in the following table:

   Field	Description
   SMTP Gateway	Enter the name of the server through which outgoing e-mail is sent.
   Support e-mail	Enter the e-mail address of a person in your organization to receive a copy of the nightly technical support e-mail. If more than one person should receive the e-mail, separate e-mail addresses with commas. You do not have to enter a Macromedia Technical Support address.
   Report e-mail	Enter the e-mail address of the person at your organization that should receive daily reports about your clusters. If more than one person should receive the e-mail, separate the e-mail addresses with commas.

6. Click OK to enable the ClusterCATS Report and Support e-mail options.

Copyright © 2002, Macromedia Inc. All rights reserved.

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